PRODUCT RECALL NOTICE:  OXFORD ORIGINAL APPROVED  AA WS LEGGING BLACK

PRODUCT RECALL NOTICE: OXFORD ORIGINAL APPROVED AA WS LEGGING BLACK


Tuesday, 24 October 2023

PRODUCT RECALL NOTICE: 
OXFORD ORIGINAL APPROVED 
AA WS LEGGING BLACK

Dear Customer,
 
We have become aware of a potential manufacturing fault in one of our products and, following a full and detailed risk assessment, are issuing this recall notice relating to all sizes/leg lengths and batches of:

Product name: Oxford Original Approved AA Women’s Legging
Product code: TW228101
Abbreviated product reference: OA AA WS Legging Black

PLEASE NOTE: this does NOT affect any other model of Oxford Legging, of which there are several.

We are requesting that any retailers who sell or have sold this product:

  • remove stock immediately from sale.
  • If possible, urgently contact all customers who have bought this product and urge them to stop using it with immediate effect and return it to the shop for a full refund.
  • maintain full records of those returns, including customer details for any necessary follow-up.
  • box up and seal the returned items and label “quarantined stock for return to OXFORD”.
  • liaise with their Area Sales Manager to manage the onward returns process. 

A public recall notice will be placed in Motorcycle News and on our website. Links to this will be shared via major social media platforms and shared with all media partners.
 
We sincerely apologise for any inconvenience created by this recall and thank you in advance for your kind cooperation. If you have any questions, please do not hesitate to call (01993 862 300) or email our customer services: custserv@oxprod.com.
 

Yours faithfully,
 
Oxford Products Ltd 


click HERE to download the Product Recall Notice

DOWNLOAD THIS RECALL NOTICE (PDF)

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