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- Are there any tests that can be carried out should one of my HotGrips™ fail to heat?
If you can’t find the answer or help you are looking for, you can contact our customer services team direct by emailing: [email protected] or by calling 01993 862 300.
Yes, there is a simple test that can be carried out should one grip fail to heat. Firstly, take the connector from the working grip and swap on to the grip that is not heating. Should the grip now heat up, this will tell you that the fault lies with the connection to the grip rather than the grip itself.